Facial Gua Sha Lifting Treatment

Cancellation Policy

Cancellation Policy 1. 48-Hour Cancellation Notice: Clients must cancel or reschedule at least 48 hours before their scheduled appointment. Failure to do so will result in forfeiture of the deposit or a $50 cancellation fee. 2. No-Show Policy: Clients who do not show up to their appointment without prior notice will be charged 100% of the service cost and will be required to pay in full to rebook future appointments. 3. Late Rescheduling Fee: Rescheduling within 24–48 hours of the appointment will incur a $50 rescheduling fee. This fee must be paid before the new appointment can be confirmed. 4. Deposit Non-Refundable: All appointments require a non-refundable deposit to secure the date and time. Deposits are transferable once with proper notice but will be forfeited if the client cancels or reschedules multiple times. 5. Medical Exceptions: Cancellations due to medical emergencies must be accompanied by official documentation. If approved, the deposit can be transferred to a future appointment within 60 days. 6. Arrival Grace Period: Clients arriving more than 15 minutes late may need to reschedule and will be charged a cancellation fee. This ensures adequate time and safety for procedures.